Nondiscrimination and Accessibility Notice

Discrimination is Against the Law

Advanced Pharmacy, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Advanced Pharmacy, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Advanced Pharmacy, LLC:

    • Provides free aids and services to people with disabilities to communicate effectively with us,
      • Written information in other formats (large print, accessible electronic formats, other formats)
    • Provides free language services to people whose primary language is not English, such as:
      • Qualified interpreters
      • Information written in other languages

If you need these services, contact Customer Service toll-free at
1-855-240-9368, Monday through Friday 7:00 a.m. to 7:00 p.m. (EST)

If you believe that Advanced Pharmacy, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Heather Alford, Compliance Officer

Mailing Address
350 Feaster Road Suite D Greenville, SC 29615
Toll-free phone: 1-855-240-9368 ext. 7405
Toll-free fax: 1-888-415-7906
Email: halford@advanceddiabeticsolutions.net

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Heather Alford, Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at

http://www.hhs.gov/ocr/office/file/index.html.

If you need help or speak a non-English language, call us at 1-855-240-9368 and we will connect you to an interpreter who will assist you at no cost.

ENGLISH
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call:1-855-240-9368.

SPANISH
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
Llame al 1-855-240-9368.

CHINESE
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。
請致電 1-855-240-9368.

VIETNAMESE
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
Gọi số 1-855-240-9368.

KOREAN
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-855-240-9368. 번으로 전화해 주십시오

FRENCH
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-855-240-9368.

TAGALOG
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.
Tumawag sa 1-855-240-9368.

RUSSIAN
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
Звоните 1-855-240-9368.

GERMAN
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.
Rufnummer: 1-855-240-9368.

GUJARATI
સાવધાની: ગુજરાતી તમે વાત તો ભાષા સહાય સેવાઓ, મફત, તમારા માટે ઉપલબ્ધ છે.
કૉલ 1-855-240-9368.

ARABIC
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم (9368-240-855-1) رقم

PORTUGUESE
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis.
Ligue para 1-855-240-9368.

JAPANESE
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。
1-855-240-9368. まで、お電話にてご連絡ください。

UKRAINIAN
УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.
Телефонуйте за номером 1-855-240-9368.

HINDI
ध्यान दें: आप हिंदी, भाषा सहायता सेवाओं, नि: शुल्क बोलते हैं, तो आप के लिए उपलब्ध हैं। पु का र ना
1-855-240-9368.

MON-KHMER, CAMBODIAN
យកចិត្តទុកដាក់: ប្រសិនបើអ្នកនិយាយកម្ពុជាសេវាកម្មជំនួយខាងភាសាដោយឥតគិតថ្លៃ,
ដែលអាចប្រើបានទៅអ្នក។ 1-855-240-9368.